ActiveLoad Lookup

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About ActiveLoad Lookup

As a Forward Intermodal Customer you expect real time information to efficiently run your business. Forward intermodal provides customers with a web portal to help you do this. Our drivers are constantly updating the shipment  information and providing location updates. Forward Intermodal customers can view this information anytime by using the ActiveLoad Lookup. 


Requesting A New Account

To request an ActiveLoad Lookup account, please reach out to your Forward Intermodal sales reporesentative or click here  to send us an email.


Basic Reports

There are two basic reports, the Container Visibility Report and the Bill To Report. If you are a consignee, you will most likely run the Container Visibility Report, as this report will show all of the Forward Intermodal shipments delivering to your location. The Bill To Report will show the shipments for which you will be invoiced. There is also an Enhanced Report that shows reference numbers as well as shipments completed in the last three days.  


Dahsboard Reports

These reports presort your shipments into categories and show a recap of activity. This report can be very helpful when deciding which loads to schedule next.  


Exporting To Microsoft Excel

All of our reports can be exported to an Excel spreadsheet and saved to your PC. You must have a copy of Excel installed on your PC to view a report saved in this manner.  


Container Search

If you don't need the entire report and just want to see the information on a single container or reference number, this is the function you would run. You can also view the Container Search information by clicking on the blue hyperlinks on the web reports.

Frequently Asked Questions

Why can't I see some of my shipments?

ActiveLoad Lookup was created to allow customer access to information as long as the loads are "live" in our system. The information is visible from the time that the load is input into our system, through the delivery process and then up to the time that an invoice is created. The information will then drop off of the report after a certain number of days

I need to get information on a load delivered last week and can't?

An archived search function is being considered. In the meantime, please call or email our CSR's for that information.

What does the Current (last) Location show?

This is the last verified or completed location of your container. It might show your load at one of our storage yards, at your location or at the termination point.

Why is the Current (last) Location blank on some loads on the report?

If the load has not been pulled from the rail, it would not have that portion completed and show blank. More information is available by clicking on the container number and checking the Container Search information on that load.

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At Forward Intermodal, we are dedicated to finding a better way each and every day. Your feedback is important to us. If you have any suggestions or comments on our ActiveLoad Lookup solution, please contact your Forward Intermodal sales representative.

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